Job Description

Receptionist

Title:

Receptionist

Department:

Operations

Reports To:

Office Manager, NW Overwatch CEO

Location:

NW Overwatch HQ (E. Tacoma)

Effective Date:

May 2, 2022

I.      OBJECTIVE

We are a Veteran owned and operated, small family business. We provide security services through the South Puget Sound region. Please visit our website to learn more about us: https://www.nwoverwatch.com

We are looking for one or two part time office staff members to help manage our headquarters office and operations for our security business.

 

II.      PRIMARY DUTIES AND RESPONSIBILITIES

  • Answer incoming calls, screen, takes messages
  • Receive and distribute incoming mail and packages
  • Maintain reception area, and conference rooms, in a clean, organized manner
  • Provide support to the CEO and other operational managers
  • Maintain office security by following safety procedures and controlling access via the reception desk
  • Maintain calendars and schedule meetings
  • Arrange appointments
  • Keep updated records
  • Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
  • Maintain company CRM (monday.com)

III.      DESIRED QUALIFICATIONS 

  • Proven work experience as a Receptionist, Front Office Representative or similar role
  • Proficiency in Microsoft Office Suite and/or Google Workspace
  • Hands-on experience with office equipment (e.g. fax machines and printers)
  • Professional attitude and appearance
  • Solid written and verbal communication skills
  • Ability to be resourceful and proactive when issues arise
  • Excellent organizational skills
  • Multitasking and time-management skills, with the ability to prioritize tasks
  • Customer service attitude
  • High school degree; additional certification in Office Management is a plus

This position will start off as 1-3 days/week (temp-to-hire) and could evolve into a full-time position by mid-July for the right person(s). We are focused on identifying the right candidates to grow with our amazing team and company!